| Director: | Oliver Koytek |
| Camera: | Rainer Friedrich |
| Sound: | Alexander Czart |
| Editing: | Claus-Peter Wolf |
| Production Company: | Real and Fiction |
| First Broadcasted: | July 27, 2008 |
Gran Canaria, for example. It looked like an attractive offer: two weeks all inclusive for 1.500 Euro each person in a three-star-hotel. The couple Klemt looked forward to their holidays. They didn’t expect a luxury temple, but what they discover on-site makes them angry. A mouldy bathroom and the sound of cockroaches behind the taken down ceiling at night. The food: lukewarm and loveless cooked. Very critical for hotel tester Olaf Seiche of TÜV rhineland: the temperature of food. Meals that are not hot enough may contain germs with the effect of typical holiday diseases like stomach pain and diarrhea. In such cases the tester is merciless, his judgement: the hotel failed! For the Klemt couple the conclusion is clear: the „most appalling holiday of our life“.